Frequently Asked Questions

Find answers to common questions about BetterLister

Pricing & Membership

BetterLister costs $49.99 per month. This includes 100 listing credits per month. After you've used your 100 monthly listings, additional listings cost just 50 cents each to generate.

Yes, you can cancel your subscription at any time. When you cancel, you'll continue to have access to your current plan until the end of your billing period. After that, your account will revert to limited free access mode.

We accept all major credit and debit cards through our secure payment processor. Your payment information is encrypted and never stored on our servers.
Tokens & Credits

Listing tokens are used to generate eBay listings. Each listing requires 1 token. Your membership includes 100 listing tokens per month. Additional tokens can be purchased for 50 cents each.

Photo tokens are used for advanced image processing features like background removal. Each image processed requires 1 photo token. Photo tokens cost 3 cents each and can be purchased separately from listing tokens.

Membership tokens (the 100 included monthly) do NOT roll over. However, any additional tokens you purchase will roll over to future billing cycles and never expire as long as your account remains active.

No, you need an active membership to access BetterLister's features and purchase additional tokens. The membership provides the platform access, while tokens are used for specific actions within the platform.
Features & Functionality

BetterLister uses AI to analyze your product photos and generate professional eBay listings. Simply upload your photos, assign SKUs, and our system creates optimized titles, descriptions, and item specifics, price suggestions, and more that are ready to publish to eBay once you confirm and publish.

Yes! All generated listings can be reviewed and edited before publishing. You can modify titles, descriptions, prices, conditions, and any other listing details to ensure they meet your exact requirements.

You can upload multiple photos per SKU, and our system will intelligently use them to create comprehensive listings. eBay allows up to 24 photos per listing, and we'll help you make the most of them.

Yes, to publish listings directly to eBay, you'll need to connect your eBay account through our secure OAuth integration. This allows us to publish listings on your behalf while keeping your login credentials completely secure.
Technical Questions

We support JPG, JPEG, PNG, and WEBP image formats. Images should be at least 500x500 pixels for best results. Larger, high-quality images will produce better listing descriptions.

Your only limit is the number of tokens you have. With the $49.99/month membership, you get 100 listings included. You can purchase additional listing tokens for 50 cents each whenever you need more.

Most listings are generated within 60-90 seconds. The exact time depends on the number of photos and the complexity of the item. You can generate multiple listings in bulk for efficiency. For example, generating 100 listings at once takes about the same amount of time as generating 1 listing.

Still have questions?

Our support team is here to help!

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