Privacy Policy

At BetterLister, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, username, and password when you create an account
• Payment Information: Billing details processed securely through our payment processor
• Business Information: Product photos, SKUs, listing details, and other business-related data
• eBay Integration: OAuth tokens and account information necessary to publish listings

Information Collected Automatically

• Usage Data: Pages viewed, features used, and actions taken within the application
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Session cookies to maintain your login state and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our service
• Process your subscription and payments
• Generate and publish eBay listings on your behalf
• Communicate with you about your account and service updates
• Improve our service and develop new features
• Comply with legal obligations
• Detect and prevent fraud or abuse

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• With eBay: To publish listings on your behalf through their API
• Service Providers: With trusted third parties who assist in operating our service (e.g., payment processors, hosting providers)
• Legal Requirements: If required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical and digital protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for a reasonable period after closure
• Transaction Records: Kept for accounting and tax purposes as required by law
• Product Data: Stored while you maintain an active subscription

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@betterlister.ai

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our service
• Improve user experience

You can control cookies through your browser settings, but disabling them may limit functionality.

8. Third-Party Links

Our service may contain links to third-party websites (such as eBay). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

BetterLister is not intended for children under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@betterlister.ai
Business Inquiries: business@betterlister.ai